Terms of service

Dupin is run by a sole trader based in Scotland, United Kingdom (“Dupin”, “we”, “us”). You can reach us through our contact form.

You must be 18 or over to create an account. You're responsible for keeping your password safe and for what happens on your account. Accounts are personal: please don't share yours.

Dupin shows football statistics and probabilities calculated from past data. They're estimates, not predictions you can rely on and never guarantees: football is unpredictable and our models can be wrong.

Dupin is for information only. It isn't betting, financial or any other advice, we don't take bets, and we're not responsible for any decision you make, including any bet you place or money you lose. If you gamble, please do it responsibly. Our responsible gambling page lists free, confidential support.

Match data comes from third-party providers. We work to keep it accurate and timely, but scores, stats, line-ups and kick-off times can be late, incomplete or wrong. If you spot an error, tell us.

A free account gives you the free parts of the site. When you sign up you can start a 14-day free trial of Dupin Pro. No card is needed and it simply ends unless you subscribe, so you'll never be charged for the trial itself.

• Price. Dupin Pro is billed monthly or yearly at the price shown on our pricing page when you subscribe, including any VAT. Payments are taken by our payment provider, Stripe.
• Renewal. Your subscription renews automatically at the end of each month or year, and we charge the payment method on file, until you cancel. If you subscribe during your free trial, your first payment is taken when the trial ends.
• Cancelling. Cancel any time from Settings → Manage billing. You keep Pro until the end of the period you've paid for, then it isn't renewed. We don't refund part-used periods, except as set out in section 6.
• Price changes. We'll email you at least 30 days before a price change affects you, so you can cancel first if you don't want to continue. A founder price stays locked for as long as that subscription stays active; it ends if you cancel and later resubscribe.
• Failed payments. If a payment fails, Stripe will try again over the following days. If it still can't be taken, your account returns to the free plan.

You can cancel a new Dupin Pro subscription within 14 days of your first payment for a full refund, with no reason needed. To do it, contact us and say you want to cancel and be refunded. We'll refund you within 14 days, to the same payment method.

This covers the first payment of a new subscription, not later renewals. It's in addition to your other rights: if Dupin Pro doesn't work as described, you're entitled to a fix or a refund under the Consumer Rights Act 2015.

Promo codes, free periods and gift passes work as described where they're offered. Each can be used once, isn't transferable or exchangeable for cash, and may have its own end date. A gift pass gives 30 days of Pro to someone who has never paid for it; it doesn't renew and never charges the person who receives it. We can withdraw a code that's being misused, for example shared publicly when it was meant for one person.

Dupin is for your own personal use. Please don't:

• copy, scrape or download our data or pages with bots or scripts, or resell or republish them;
• use Dupin to build a competing product or train another model;
• share your account, or sell or pass on access to Pro features;
• try to get round paid features, rate limits or security, or interfere with the site;
• use Dupin for anything unlawful.

The site, its design, text, charts and models belong to us or our licensors, and match data is licensed from our providers. You may share the odd screenshot with a link back to Dupin.

You can delete your account any time from Settings → Your data, which also cancels any subscription. We may suspend or close an account that seriously or repeatedly breaks these terms. Where we can, we'll warn you first, and we'll refund any part of a paid period you lose unless the closure was for fraud or abuse.

We're always improving Dupin, so features, leagues and markets covered may change. We aim to keep the site running smoothly, but it can't be available without interruption. If we remove a substantial part of Dupin Pro or stop offering it, we'll tell you and refund any part of a paid period you can't use.

If we break these terms, we're responsible for loss you suffer that was a foreseeable result. We're not responsible for loss that wasn't foreseeable, for business losses, or for losses from betting or any other decision you make using information on Dupin. Beyond that, our total responsibility to you is limited to what you've paid us in the 12 months before the problem.

Nothing in these terms limits our responsibility where the law doesn't allow it to be limited, including for death or personal injury caused by our negligence, for fraud, or for your statutory rights as a consumer.

How we use your personal data is set out in our privacy policy and cookie policy.

We may update these terms, for example when we add features or the law changes. We'll change the date at the top, and if a change affects you significantly we'll email you before it takes effect. If you don't agree, you can cancel before then.

If something goes wrong, please contact us first, as most problems can be fixed quickly. These terms are governed by Scots law, and claims can be brought in the Scottish courts. If you live elsewhere in the UK, you can also use the courts where you live and keep the protection of your local law.